Creative Writer
Our company is looking for a creative content writer fluent in English and proficient in the online dating industry. This is your chance to improve your experience and get new horizons open. Feel free to apply, in case you are sure to meet all the requirements below.
Responsibilities:
- Writing articles, reviews, and case studies for online media
- Writing articles for the company blog
- Writing articles on behalf of the company opinion leaders
- Writing press releases, promotional emails, and newsletters
- Trends monitoring, topic researches
- Texts proofreading
Requirements:
- English Level Upper Intermediate +
- Must be able to work independently and have the ability to promote themselves and their work. Creative writers require originality, determination, and discipline
- Creative approach to rewriting and writing articles from scratch
- Choose subject matter that interests readers
- Conduct research to obtain factual information and authentic detail
- Experience in SMM, rewriting, and writing content for IT will be a plus.
Customer Support Manager
Join our fastgrowing team as a Customer Care Manager and provide high-level quality support for our customers from all over the world.
Responsibilities:
- Resolving basic to complex support issues for customer inquiries received via omnichannel support (emails, live chat, and calls)
- Becoming a product expert and providing documentation updates to our knowledge base
- Ensuring customers’ satisfaction
- Communicating with developers from various IT-companies;
Requirements:
- Advanced English
- Analytical & Research Skills
- Customer-oriented and responsible attitude
- Will be a great plus:
- Experience with CRM systems
- Technical background
- Experience with native speakers
- International exchange programs participation
- Customer service skills and experience
Dating Expert
We are seeking a Dating Expert who will work with clients to answer calls efficiently and accurately, while at the same time evaluating and responding appropriately to customer’s questions, concerns, and need for date coaching and advice. Possessing an upbeat and fun personality to help advise customers find love is essential.
Responsibilities:
- Respond to customer calls and rapidly resolve issues and questions, while concurrently deciphering which resources they should best receive
- Navigate complex dating inquiries and provide insightful, sound and actionable advice to Customers
- Represent and elevate “the brand” through the depth of content knowledge, superior customer service skills, and ability to immediately connect with customers and advise them in a meaningful way
- Track data about incoming calls in real-time, and report and disseminate this information as required
Requirements:
- No prior experience required but previous experience within a call center environment would be preferred.
- Upbeat, fun personality to help advise customers find love
- A charismatic, energetic, confident individual who is looking to advise in the dating world
- Superior interpersonal skills and a sincere desire to help others: empathetic, insightful, and able to immediately address dating issues.
- Technically proficient and able to quickly respond to customers via phone
- Ability to develop both short and long-term dating strategies for each customer